Prize Runners TERMS OF USE
1. ABOUT US
1.1 Fortunetic Limited ('Promoter', 'we' 'us' 'our(s)') with company number 16509353 and registered office at 4 Parkside Court, Greenhough Road, Lichfield, WS13 7FE operates prize competition on our apps and website www.Prizerunners.com (the 'Website').
1.2 We run “Find the Impact” prize competitions on our Website: 'find the impact competitions are referred to as the Competitions
2.AGREEMENT TO TERMS
2.1 By accessing, using, or interacting with any aspect of our services, including but not limited to our Website, applications, and competitions (collectively referred to as the "Services"), you agree to be legally bound by the following components, which together form a binding agreement between you and us:
(a) These Terms and Conditions ("Terms of Use"); (b) Any rules that apply to specific competitions offered on our platform ("Competition Rules"); and (c) Any terms and conditions that may apply to promotional activities, campaigns, or offers that we may introduce from time to time ("Promotional Terms").
2.2 Collectively, the Terms of Use, Competition Rules, and Promotional Terms constitute the "Terms and Conditions." These govern your relationship with us and your use of the Services.
2.3 The Terms and Conditions apply to you each time you:
2.4 From time to time, specific Competitions may have dedicated Competition Rules that contain detailed terms, conditions, eligibility criteria, and other requirements applicable to that particular Competition. These Competition Rules are published on the relevant competition pages on our Website and applications and form part of these Terms and Conditions by reference.
2.5 We may also introduce various promotional activities in relation to certain Competitions. These may include, but are not limited to, loyalty programs, bonus offers, discounted entry fees, and the issuance of free entry tickets ("Free Tickets"). Free Tickets are tickets that may be redeemed on our Website or applications for entry into specific Competitions without any payment. Free Tickets are non-exchangeable, non-transferable, cannot be redeemed for cash, and are valid solely for the Competition for which they are designated.
2.6 Any Promotional Terms applicable to specific promotional activities will be clearly communicated on the Website or our applications. In the event of any inconsistency or conflict between the Terms of Use, Competition Rules, and Promotional Terms, the following order of precedence shall apply: (i) Promotional Terms; (ii) Competition Rules; and (iii) Terms of Use.
2.7 We recommend that you review all applicable Terms, including any Competition Rules and Promotional Terms, before participating in any Competitions or offers to ensure that you fully understand your obligations and rights.
3.CHANGES TO THE TERMS AND CONDITIONS
3.1 We reserve the right, at our sole discretion, to revise, amend, or update these Terms and Conditions from time to time. Such modifications may be made for a variety of reasons, including but not limited to: (a) Reflecting changes in applicable laws or regulatory requirements; (b) Addressing updates to our operational processes, services, or technological infrastructure; (c) Responding to market practices or customer feedback; or (d) Enhancing the clarity, accuracy, or enforceability of the Terms and Conditions.
3.2 Where any material changes are made to these Terms and Conditions that significantly affect your rights or obligations, we will make reasonable efforts to provide you with advance notice. This notice may be provided by:
3.3 Notwithstanding the foregoing, it remains your responsibility to periodically review the latest version of the Terms and Conditions, which will be available on the Website and any associated applications.
3.4 Your continued use of the Services following the publication of any updated Terms and Conditions constitutes your binding acceptance of those changes. If you do not agree to any revised Terms and Conditions, you must immediately cease using the Services and close your Prizerunners Account in accordance with these Terms.
3.5 For the avoidance of doubt, any modifications to these Terms and Conditions shall not apply retroactively and shall take effect from the date of publication or the date specified in the notification, whichever is later.
4.ELIGIBILITY
4.1 The Services provided by us, including participation in any Competitions and promotional activities, are intended solely for individuals who are legal residents of the United Kingdom ("UK"). By registering for an account or otherwise engaging with our Services, you represent and warrant that you satisfy this residency requirement.
4.2 You must be at least eighteen (18) years of age to access or use the Services, including registering for an account, purchasing Tickets, or entering any Competitions. By creating a Prizerunners Account, you confirm that: (a) You are at least eighteen (18) years old; (b) You have full legal capacity to enter into a binding contract under the laws of England and Wales; and (c) Your use of the Services complies with all applicable local, national, and international laws.
4.3 By accessing and using the Services, you confirm that such use does not violate any applicable laws or regulations in the jurisdiction where you reside or from which you access the Services. We disclaim any liability for your use of the Services in violation of any such laws. If you are uncertain about the legality of your use of the Services in your jurisdiction, you should seek independent legal advice and immediately refrain from using the Services until you have verified that such use is lawful.
4.4 Without limiting the generality of the foregoing, you are strictly prohibited from accessing or using the Services from any country, territory, or region subject to UK, US, EU, or UN sanctions, embargoes, or other restrictions. These prohibited jurisdictions include, but are not limited to:
4.5 If we determine, or have reasonable grounds to suspect, that you have accessed or used the Services from a jurisdiction where it is unlawful for you to do so, or from any of the prohibited jurisdictions listed in clause 4.4, we reserve the right to take immediate action, including: (a) Suspending or permanently terminating your Prizerunners Account; (b) Voiding your participation in any Competitions; (c) Cancelling any Tickets, entries, or associated promotional activities; and (d) Withholding or revoking any prizes or rewards, regardless of your performance in the Competition.
4.6 For the avoidance of doubt, any breach of this clause shall constitute a material violation of these Terms and Conditions and may subject you to further legal consequences under applicable laws.
5.LICENCE TO USE THE SERVICES
5.1 Subject to your strict compliance with these Terms and Conditions, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Services solely for your personal, non-commercial purposes. This licence is granted for the duration of your active and compliant use of the Services and is conditional upon your adherence to all applicable laws and these Terms.
5.2 Under no circumstances may you, nor may you permit or assist others to: (a) Copy, reproduce, republish, modify, adapt, translate, distribute, transmit, broadcast, display, perform, license, sell, rent, lease, assign, sublicense, or otherwise transfer any part of the Services; (b) Decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of any part of the Services; (c) Create derivative works from or based on the Services; (d) Circumvent, disable, or otherwise interfere with any security-related features of the Services; (e) Exploit the Services in any manner not expressly authorised under these Terms and Conditions.
5.3 Any unauthorised use of the Services will constitute a breach of these Terms and may result in immediate suspension or termination of your licence and Prizerunners Account, without notice and without prejudice to any other rights or remedies available to us under law.
5.4 The Services, including but not limited to all text, graphics, images, photographs, videos, illustrations, interfaces, and any other content provided on or through the Website and applications, together with all intellectual property rights therein (whether registered or unregistered), are and shall remain the exclusive property of Fortunetic Limited (the "Promoter") or its licensors. These rights are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
5.5 You acknowledge and agree that, except for the limited rights expressly granted under these Terms, no rights, title, or interest in or to the Services or any intellectual property contained therein is transferred to you. All rights not expressly granted are reserved by the Promoter and its licensors.
5.6 Any use of the Services that is not expressly permitted by these Terms constitutes a material breach and may subject you to civil and/or criminal penalties under applicable law.
6.ACCESS AND AVAILABILITY OF THE SERVICES
6.1 We undertake to provide the Services with reasonable skill and care and will make commercially reasonable efforts to maintain the ongoing operation, accessibility, and functionality of the Services. However, we do not guarantee, represent, or warrant that: (a) The Services will be uninterrupted, timely, secure, or error-free; (b) The Services will be free from viruses, malware, or other harmful components; (c) The Services will be compatible with your hardware, software, or specific configuration; (d) You will be able to access the Services from any particular location or at any specific time.
6.2 It is your sole responsibility to ensure that you have suitable hardware, software, internet connectivity, and other resources necessary to access and use the Services. We shall not be liable for any failure to access the Services resulting from your equipment, internet service provider limitations, or any other technical factors beyond our control.
6.3 We shall use reasonable efforts to ensure that prizes are awarded to the correct Competition entrants. However, in the event of an error caused by hardware or software malfunction, human error, or the unintended operation of any technical systems, we reserve the right, in our sole discretion and without admission of liability, to: (a) Reclaim any incorrectly awarded prize; (b) Award the prize to the correct eligible entrant; and (c) Require that any incorrectly awarded prize be returned to us in the condition in which it was received. You are obligated to promptly notify us upon discovery of any prize awarded to you in error and to take reasonable care of such prize pending its return. We will cover your reasonable costs of returning any such prize if return instructions are provided by us.
6.4 We reserve the right, at any time and in our sole discretion, to: (a) Implement updates, upgrades, enhancements, or other modifications to the Services; (b) Address and rectify software bugs, system errors, or technical faults; (c) Improve the security and integrity of the Services; (d) Comply with legal or regulatory requirements; and (e) Suspend, withdraw, or amend any part of the Services, whether temporarily or permanently. Where feasible, we will endeavour to provide you with prior notice of any significant changes that may impact your use of the Services, but certain modifications may need to be made immediately and without prior notification.
6.5 We reserve the right to suspend, disable, terminate, or delete your Prizerunners Account and/or restrict your access to the Services: (a) Immediately and without notice if you are found to be in breach of these Terms and Conditions, including but not limited to engaging in prohibited activities as detailed in clause 7; (b) Upon reasonable notice, where such action is deemed necessary at our discretion for operational, security, or legal reasons. If we have reasonable grounds to believe that you have engaged in prohibited activities, we may suspend your Account while conducting an investigation. During such suspension, you agree to cooperate fully with our enquiries and acknowledge that access to your Account and any Tickets or prizes may be temporarily restricted.
6.6 If, following an investigation, we reasonably determine that you have engaged in any prohibited activities, we reserve the right to: (a) Permanently close your Prizerunners Account; (b) Remove your access to the Services; (c) Withhold, void, or reclaim any prizes awarded; (d) Cancel any Tickets, entries, or rewards; and (e) Report your conduct to relevant law enforcement or regulatory authorities, providing any necessary information to support such reporting.
6.7 For the avoidance of doubt, any such actions taken by us pursuant to this clause are without prejudice to any other rights or remedies available to us under these Terms and Conditions or applicable law.
7.PROHIBITED ACTIVITIES
7.1 You may only access and use the Services in strict accordance with these Terms and Conditions and any applicable laws and regulations. You agree that you shall not, under any circumstances, directly or indirectly engage in, facilitate, assist, or encourage any of the following prohibited activities in connection with the Services:
(a) Engaging in any form of fraudulent, deceptive, unlawful, or otherwise improper activity, including but not limited to cheating, collusion, or conspiracy to manipulate the outcome of any Competition; (b) Providing false, inaccurate, incomplete, or misleading information when registering for or updating your Prizerunners Account; (c) Creating, registering, or operating multiple Prizerunners Accounts in breach of clause 5; (d) Permitting any third party to access or use your Prizerunners Account, whether intentionally or negligently, or attempting to access or use another user’s Account without authorisation; (e) Interrupting, disrupting, attacking, tampering with, or interfering with the normal operation of the Services, including any associated software, servers, databases, or networks; (f) Introducing or transmitting viruses, malware, trojans, spyware, or any other malicious code, script, or program that may damage, interfere with, or compromise the security, integrity, or functionality of the Services; (g) Using any device, software, or routine, including but not limited to bots, scripts, or automated tools, that interferes or attempts to interfere with the proper functioning or availability of the Services, or that impairs the experience of other users; (h) Attempting to breach, circumvent, disable, or interfere with any security measures or access controls implemented to protect the Services; (i) Employing data mining, data scraping, crawling, harvesting, or any similar data extraction methods, or using artificial intelligence tools to access, interact with, or extract data from the Services without our prior written consent; (j) Collecting, storing, or otherwise processing any personally identifiable information of other users of the Services without their express consent and in violation of applicable data protection laws; (k) Developing, deploying, or using any application, software, tool, or API that interacts with the Services without our prior express written permission; (l) Engaging in any conduct that is unlawful, objectionable, abusive, offensive, defamatory, obscene, pornographic, indecent, harassing, threatening, violent, discriminatory, or otherwise inappropriate, including making or sharing such content via social media, public forums, or any other channels in connection with Prizerunners; (m) Using the Services if you are under eighteen (18) years of age, in contravention of the age restrictions set out in clause 4.2; (n) Accessing the Services or your Prizerunners Account in breach of the residency restrictions set out in clause 4.3, including the use of VPNs or similar tools to disguise your true location; (o) Abusing, threatening, or harassing our employees, contractors, agents, or representatives, whether through direct communication or public commentary.
7.2 Any violation of this clause constitutes a material breach of these Terms and Conditions and may result in immediate suspension or termination of your Prizerunners Account, voiding of your entries and prizes, and potential reporting to law enforcement or regulatory authorities. We reserve all rights to seek remedies and damages to the fullest extent permitted by law.
8.PRIZERUNNERS ACCOUNTS
8.1 In order to access and use the Services, including participation in any Competitions or promotional activities, you are required to register an account with us via our Website or associated applications (a "Prizerunners Account"). Registration requires the provision of certain personal information, including but not limited to your full name, date of birth, address, contact number, and a valid email address. By registering, you confirm that all information provided is accurate, complete, and current.
8.2 Each Prizerunners Account must be registered with a unique mobile phone number and a unique email address. You are prohibited from associating multiple mobile numbers or email addresses with a single Prizerunners Account. The use of shared or generic email accounts is strongly discouraged.
8.3 You are permitted to register only one (1) Prizerunners Account. Creation or operation of multiple Accounts by the same individual is strictly prohibited. If we identify that you have created multiple Accounts, we reserve the right to: (a) Close or suspend all associated Accounts; (b) Void any Tickets purchased or entries made via the additional Accounts; (c) Withhold, cancel, or demand the return of any prizes or rewards obtained through the use of multiple Accounts.
8.4 Your Prizerunners Account is personal to you and must not be used for the benefit of any third party. You are solely responsible for safeguarding your account credentials, including your password. Any activity occurring under your Prizerunners Account, whether authorised by you or not, shall be your responsibility. We recommend that you use strong, unique passwords and that you change them periodically.
8.5 You are required to ensure that all information provided in connection with your Prizerunners Account and any Competition entries remains accurate, complete, and up to date. You agree to promptly notify us of any changes to your personal information via the account management features available on the Website or applications.
8.6 You may request to close your Prizerunners Account at any time by contacting us through the appropriate channels provided on the Website. Upon closure of your Account, you remain responsible for any outstanding obligations, including payment for Tickets purchased, fulfilment of commitments in ongoing Competitions, and any liabilities incurred up to the date of closure.
8.7 We reserve the right to retain records of closed Accounts for legal, regulatory, and operational purposes, in accordance with our Privacy Policy and applicable data protection laws.
9.COMPETITION ENTRY
General
9.1 Competitions can be entered exclusively online through our Website or associated applications. Entry methods include, but are not limited to: (a) Purchasing Tickets via our online platform; (b) Redeeming Free Tickets offered through promotions, loyalty schemes, or other incentives; (c) Utilizing any other entry mechanisms we may introduce and make available from time to time. All available entry methods and any associated conditions will be clearly detailed on the Website and/or relevant Competition page.
9.2 We may operate multiple Competitions concurrently, each with distinct prize options, entry criteria, and participation instructions. The specific details for each Competition, including prize descriptions, ticket pricing, and entry methods, will be outlined on the relevant Competition page accessible via our Website or applications.
9.3 Certain Competitions may be subject to a cap on the number of permitted entries. In such instances, the Competition will automatically close when: (a) The maximum number of permitted entries has been reached; or (b) The Promotion Period, as defined for that specific Competition, expires—whichever occurs first.
9.4 We reserve the right, at our sole discretion, to: (a) Modify or adjust the entry requirements, rules, or formalities of any Competition; (b) Rebrand or rename any Competition; (c) Implement new entry mechanisms or eligibility criteria; provided that any such modifications are made in compliance with these Terms and Conditions and are clearly communicated on the Website or application.
9.5 We reserve the right to refuse, void, or disqualify any incomplete, fraudulent, or otherwise non-compliant entries. If we have reasonable grounds to believe that you have committed a material breach of these Terms and Conditions, any entries you have submitted will be forfeited, and you shall not be entitled to a refund or compensation for any related costs, fees, or expenses.
9.6 To the maximum extent permitted by applicable law, all entries submitted become our property and will not be returned, irrespective of the outcome of the Competition.
9.7 Each Competition will be conducted within a defined timeframe, known as the "Promotion Period." The start and end dates and times of the Promotion Period for each Competition will be published on the relevant Competition page within our Website and/or applications. It is your responsibility to ensure that you submit your entry within the designated Promotion Period. Entries received outside of the Promotion Period will not be accepted.
How To Enter
9.8 To enter find the impact Competitions: You must first register a Prizerunners Account in accordance with the instructions contained in clause 8 and purchase an online Ticket. For each find the impact Competition Ticket that you purchase, you will be entitled to complete 1 (one) 'find the impact Challenge' onscreen, which shall operate as follows:
Payments
9.9 You acknowledge and agree that the pricing of Competitions and associated Tickets is determined solely at our discretion. All prices for Tickets and entry fees will be clearly displayed at the point of sale on the relevant pages of our Website and/or applications. We reserve the right to modify the pricing for future Competitions or promotional campaigns at any time, provided that such changes will not affect Tickets already purchased.
9.10 To purchase a Ticket, you must provide accurate and complete contact and payment details as requested through our Website or applications. Payment for Tickets can be made using the payment methods expressly authorised and made available by us on the relevant payment page. We accept no responsibility for any additional charges, such as currency conversion fees or international transaction fees, that may be imposed by your card issuer, bank, or payment service provider. You are solely responsible for verifying any such charges with your payment provider prior to making a purchase.
9.11 Your participation in a Competition is not confirmed until your payment has been successfully processed and a find the impact game entry has been submitted by you. If you do not submit an entry, or if payment fails to process, you will not be considered a valid entrant for the Competition.
9.12 For the avoidance of doubt, all payments made for submitted entries are non-refundable except in cases of technical error, duplicate charges, failure to provide access to the Competition on our part, or as otherwise required by applicable consumer protection laws.
10.COMPETITION RESULTS
10.1 The winning entry will be determined by identifying the player whose submitted coordinate is the closest to the actual impact point coordinate. The proximity is calculated based on the shortest Euclidean (straight line) distance between the player’s coordinate and the actual impact coordinate.
10.2 In circumstances where two or more players submit coordinates equidistant to the actual impact coordinate, the following tie-breaker criteria will apply in the order listed:
10.2.1 The player who completed their game session in the shortest time, measured precisely to the nearest millisecond, will be ranked higher.
10.2.2 If session completion times are identical, the player who used the fewest extension lines during their game session will be ranked higher.
10.2.3 If players remain indistinguishable after applying the above criteria, all such players will be declared joint winners. Each joint winner will be awarded the prize that they selected at the time of purchasing their respective Ticket.
10.3 The actual impact point is determined by the Company’s observation and marking of the original photo. By entering the competition, you acknowledge that the physical impact does not correspond exactly to a single pixel and that any minor variations are inherent in translating a real-world impact to a digital coordinate. Such variations shall not be grounds for dispute, and no correspondence, discussion, or negotiation will be entered into regarding them.
11.NOTIFICATION OF WINNERS
11.1 We will make reasonable efforts to contact the Winner(s) of each Competition using the telephone number and/or email address provided by the entrant at the time of entry, or as subsequently updated in their Prizerunners Account. It is the sole responsibility of each entrant to ensure that their contact information is accurate, complete, and kept up to date. We accept no responsibility for our inability to contact a Winner where the contact details provided are incorrect, incomplete, or outdated.
11.2 You are advised to verify that your contact details are correctly recorded in your Prizerunners Account prior to entering any Competition. If: (a) We are unable to contact a Potential Winner within five (5) working days of the conclusion of the Competition (subject to extension at our sole discretion); (b) A Potential Winner fails to confirm their acceptance of the prize within thirty (30) calendar days from the date we successfully contact them; or (c) A Potential Winner is disqualified for breaching any part of these Terms and Conditions; the Potential Winner will be deemed to have irrevocably forfeited their claim to the prize. In such circumstances, the prize will not be awarded and may, at our discretion, be carried over to a subsequent Competition.
11.3 We reserve the right, at our sole discretion, to extend the closing date or time of any Competition if circumstances arise that prevent the Competition from running as originally planned. Such circumstances may include, but are not limited to:
11.4 In the event that we determine it necessary to cancel, terminate, modify, or suspend a Competition, we will make reasonable efforts to provide prior notice to participants where practicable. If a Competition is closed early, we may, at our discretion: (a) Identify a Potential Winner from all valid and eligible entries received prior to the date of closure; or (b) if we close the Competition without selecting a Potential Winner, we will provide all entrants with a refund equivalent to the value of their Ticket(s).
11.5 For the avoidance of doubt, any decision made by us in relation to the extension, suspension, cancellation, or modification of a Competition is final and binding.
12.WINNER'S DETAILS
12.1 All Winners will be required to provide satisfactory documentary evidence to verify their identity, age, and eligibility to participate in the relevant Competition, in accordance with these Terms and Conditions. Such documentation may include, but is not limited to, a valid passport, driving licence, utility bill, or other official forms of identification and address verification. Failure to provide the requested documentation within a reasonable timeframe specified by us may result in the Potential Winner being disqualified and the prize being forfeited.
12.2 In addition to documentary evidence, all Potential Winners may be asked to provide a recent photograph of themselves to assist us in verifying their identity prior to the delivery or payment of any prize. This photographic evidence may also be used in accordance with our publicity rights outlined in these Terms and Conditions.
12.3 Once the necessary identity, age, and eligibility verifications have been successfully completed to our satisfaction, we will contact the Winner to arrange the delivery or fulfilment of the prize. Delivery logistics, including method and timing, will be communicated directly with the Winner and will be subject to reasonable logistical considerations and any additional requirements specified in the relevant Competition Rules.
12.4 We reserve the right to withhold or delay the delivery of any prize until all verification processes have been completed and compliance with these Terms and Conditions has been confirmed.
13.COMPETITION PRIZES
13.1 Find the Impact Competitions feature a range of prizes, which may consist of physical items, cash amounts, or alternative rewards as described on the relevant Competition page on our Website and/or applications. For the avoidance of doubt, where multiple different prizes are advertised in connection with a Find the Impact Competition, only one (1) principal prize (the "Find the Impact First Prize") will be awarded per Competition, unless otherwise expressly stated.
13.2 Additional Terms Regarding Prizes: (a) In the event that we are unable to provide the stated Find the Impact First Prize due to circumstances beyond our reasonable control, we reserve the right to substitute the prize with another of equal or greater value. (b) Winners are solely responsible for any taxes, levies, duties, fees, or other charges applicable to the acceptance, ownership, and use of the prize, except where we have expressly stated that such costs will be covered. (c) Our liability in connection with any prize is limited to the UK Recommended Retail Price ("RRP") or the local currency equivalent of the advertised prize value, as specified on the relevant Competition page. (d) All physical prizes will be sourced exclusively through manufacturer-recommended principal dealers. (e) Winners of the Find the Impact First Prize are not eligible to receive Game Credit for entries submitted in the Competition in which they have won.
13.3 Free Ticket Prizes: Participants who do not win the Find the Impact First Prize may be eligible for free entry tickets to future Competitions based on their proximity to the actual impact coordinate, as defined by the scoring "Zones": (i) Zone 1: 3 free tickets awarded; (ii) Zone 2: 2 free tickets awarded; (iii) Zone 3: 1 free ticket awarded.
13.4 Car Prizes: (a) If the Find the Impact First Prize or other designated Competition prize includes a car, the Winner may elect to accept the car prize in accordance with the specifications outlined on the relevant Competition page. (b) Cars offered as prizes may be new or pre-owned, which will be specified clearly in the Competition details. New cars may take up to, or in some cases exceed, twelve (12) months for delivery, depending on manufacturer availability. (c) Cars will be ordered in their basic or standard specification unless stated otherwise. Optional extras or upgrades requested by the Winner will be at the Winner’s expense and must be paid in full prior to the placement of any order by us. (d) All vehicles will be right-hand drive and sourced from authorised UK dealerships. (e) Delivery of any car prize will be arranged to a verified UK address provided by the Winner. Export of any car prize outside of the UK is strictly prohibited. If the Winner is not located in the UK at the time of winning, they are responsible for providing a valid UK address for delivery.
13.5 Property Prizes: (a) Where the Find the Impact First Prize is a residential property (the "Property Prize"), the property will be transferred to the Winner freehold or leasehold (as specified), subject to any rights, covenants, restrictions, or other encumbrances that may be registered against the property title. (b) The Winner will be required to engage an independent solicitor or conveyancer regulated by the Solicitors Regulation Authority (SRA) or the Council for Licensed Conveyancers (CLC) to represent them in the property transfer process. (c) We will cover reasonable conveyancing fees up to a maximum of £3,000 including VAT. Any costs exceeding this amount, including additional legal advice, surveys, or disbursements, shall be borne by the Winner. (d) The Winner is solely responsible for any Stamp Duty Land Tax (SDLT), Land Transaction Tax (LTT), or Land and Buildings Transaction Tax (LBTT) applicable to the transfer of the property in the UK, as well as any ongoing liabilities such as council tax, insurance, and utilities. (e) The property will be awarded in the condition described at the time of the Competition and no further warranties, representations, or guarantees (express or implied) will be provided regarding the condition, suitability, or market value of the property. (f) The Property Prize is non-transferable and cannot be exchanged for cash unless otherwise stated in the Competition details. If a cash alternative is offered, it will be at our sole discretion and may be calculated at a percentage of the market valuation. (g) The Winner must complete the conveyancing process within a reasonable period, typically within 90 days of notification, unless otherwise agreed in writing. Failure to complete may result in forfeiture of the prize. (h) The Winner acknowledges that they are solely responsible for ongoing ownership obligations post-transfer, including maintenance, insurance, utility costs, and any local taxes or service charges applicable to the property.
Cash Alternatives
13.6 Cash Alternatives: (a) If a Winner elects not to accept a designated prize (excluding cash prizes) or cannot accept delivery of a prize within the UK, the only alternative available will be a cash payment ("Cash Alternative"). Unless otherwise stated in the Competition Rules, the Cash Alternative shall be equivalent to 70% of the UK RRP of the prize. (b) Any Cash Alternative payments will be made in GBP only and will be transferred exclusively to a UK bank account held in the name of the Prizerunners Account holder. Requests to transfer cash prizes to third parties or non-UK accounts will not be accepted and will result in the voiding of the prize.
13.7 Other Physical Prizes (Excluding Cars): Physical prizes such as technology items (e.g., iPhones, tablets) will be sourced and fulfilled by us within twenty-one (21) calendar days following receipt of the Winner's valid shipping details, subject to availability. All physical prizes will only be shipped to UK addresses. (a) For such prizes, a Cash Alternative may be available as specified on the relevant Competition page. (b) Delivery timelines are estimates and may vary based on stock availability and supplier lead times.
13.8 The awarding and delivery of all prizes remain subject to successful completion of all eligibility checks, identity verifications, and compliance with these Terms and Conditions.
14.REFER A FRIEND
14.1 From time to time, we may offer a 'Refer a Friend' scheme at our sole discretion, which allows existing customers to earn rewards by referring genuine friends, family members, or acquaintances who subsequently register for a Prizerunners Account and participate in Competitions.
14.2 The specific terms, eligibility criteria, and rewards associated with the 'Refer a Friend' scheme, as well as any related promotional offers, will be detailed on the dedicated 'Refer a Friend' page on our Website and/or applications. Such terms may include: (a) Eligibility requirements for both the referring customer and the referred individual; (b) The minimum qualifying activity the referred individual must complete (e.g., purchasing a Ticket or entering a Competition); (c) The type and value of rewards issued to the referring customer; (d) Any restrictions on the number of referrals permitted per customer.
14.3 Referrals must be made in good faith. Any attempt to abuse or manipulate the scheme, including but not limited to referring oneself, creating fake accounts, or other fraudulent activities, will result in the disqualification of both the referrer and the referred party from receiving any rewards. We reserve the right to suspend or terminate any Prizerunners Account found to be in breach of this clause.
14.4 We reserve the right to withdraw, modify, or terminate the 'Refer a Friend' scheme or any associated promotional offers at any time without prior notice. Any changes will be communicated via our Website and/or applications.
14.5 Participation in the 'Refer a Friend' scheme constitutes acceptance of these Terms and Conditions, alongside any additional terms published in relation to the scheme.
15.PUBLICITY
15.1 Winners may be required to participate in reasonable publicity and promotional activities arranged by us in connection with the Competition. This may include, without limitation, providing photographs, participating in video interviews, or other forms of media which may be used by us for marketing, promotional, or public relations purposes.
15.2 By accepting a prize, Winners agree to grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and publish their name, photograph, likeness, and any video or audio recordings provided, in any media format, including but not limited to our Website, applications, social media channels, and promotional materials.
15.3 For transparency and regulatory compliance, we may publish certain information about Winners to demonstrate that prizes have been awarded validly. This may include the Winner's name, country of residence, and a photograph. This information may be displayed on the 'Winners' section of our Website and/or applications.
15.4 If you do not wish for your information to be published for publicity purposes, you must notify us in writing at the time of being notified as a Winner. We will make reasonable efforts to respect such requests; however, you acknowledge and accept that we may still be required to disclose your personal information to regulatory authorities, such as the Advertising Standards Authority, or to law enforcement agencies upon lawful request.
15.5 Participation in our Competitions constitutes your consent to these publicity terms unless you have expressly opted out in accordance with clause 15.4.
16.YOUR BREACH OF THE TERMS AND CONDITIONS
16.1 To the fullest extent permitted by applicable law, you agree to fully indemnify, defend, and hold harmless the Promoter, together with our officers, directors, employees, agents, affiliates, and suppliers, from and against any and all losses, liabilities, damages, claims, costs, expenses (including reasonable legal fees), or similar liabilities that are incurred or sustained by us as a result of: (a) Your breach of any provision of these Terms and Conditions; (b) Your misuse of the Services; (c) Any violation of applicable laws or regulations arising from your conduct; (d) Any third-party claims brought against us as a consequence of your actions or omissions.
16.2 We reserve the right, at our own expense, to assume exclusive control over the defence and settlement of any claim, demand, action, or proceeding brought against us that arises in connection with your use of the Services or any breach of these Terms and Conditions. In such an event, you agree to cooperate fully with us in asserting any available defences and in all aspects of the legal proceedings.
16.3 The indemnity provided under this clause is in addition to, and does not replace, any other rights or remedies that may be available to us under these Terms and Conditions or applicable law.
17.DISCLAIMERS AND LIMITATIONS OF LIABILITY
17.1 Nothing in these Terms and Conditions shall limit or exclude our liability for: (a) Death or personal injury caused by our negligence; (b) Fraud or fraudulent misrepresentation; or (c) Any liability that cannot be excluded or limited under applicable law.
17.2 If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time of entering into these Terms and Conditions. We are not responsible for any loss or damage that is not foreseeable.
17.3 Our maximum aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with: (a) Your participation in a Competition where you have won a prize shall be limited to the cash value of the prize; (b) The loss or deletion of your entry or a failure to process your entry shall be limited to the provision of a replacement ticket to participate in a subsequent Competition.
17.4 To the fullest extent permitted by law and without prejudice to your statutory rights, we shall not be liable for any loss or damage suffered by you or any third party arising from: (a) Your use of the Services in breach of these Terms and Conditions; (b) The misconduct, abuse, or misuse of the Services by other users; (c) Delays in the supply or delivery of any prize; (d) The cancellation or claw-back of any prize in accordance with these Terms and Conditions; (e) Any system, hardware, software, network, internet, or electronic failures, bugs, viruses, or errors unless due to our failure to use reasonable skill and care; (f) Events beyond our reasonable control, including but not limited to: (i) Acts or omissions of third-party service providers; (ii) Your or others' misuse of the Services; (iii) Failures of your equipment or hardware used to access the Services; (iv) Failed, partial, or garbled transmissions; (v) Unauthorised access to or alteration of your data; (vi) Acts of war, terrorism, civil unrest, natural disasters, or governmental actions. (g) Damage to your equipment or hardware or data loss or corruption resulting from use of the Services, except where defective digital content supplied by us damages your device and this is due to our failure to use reasonable skill and care. In such cases, we will either repair the damage or compensate you.
17.5 We reserve the right to extend, cancel, terminate, modify, or suspend any Competition where, due to unforeseen circumstances such as computer viruses, network failures, software errors, unauthorised interventions, or fraud, the Competition cannot run as originally planned. We may, in our sole discretion, invalidate affected entries and: (a) Select a Winner from all valid and eligible entries received prior to the decision to terminate the Competition; or (b) Close the Competition without selecting a Winner, in which case all entrants will be provided with a replacement ticket to enter a subsequent Competition.
17.6 For the avoidance of doubt, only entry coordinates for Find the Impact Competitions and order details recorded in our systems will be considered valid for entry into the relevant Competition. We shall not be held liable for any entries affected by software malfunctions or other technical failures. You can verify your Competition entries at any time by accessing your Prizerunners Account.
17.7 We do not exclude or limit our liability to you in any way where it would be unlawful to do so.
18.YOUR PERSONAL DATA
18.1 Any personal data you provide to us, or that we obtain from authorised third parties (such as payment processors), will be processed in accordance with applicable data protection laws and our Privacy Policy and Cookie Policy. Your data will be used primarily for the administration of Competitions, management of your Prizerunners Account, and fulfilment of prizes where applicable.
18.2 For full details on how we collect, use, store, and share your personal information, please refer to our Privacy Policy and Cookie Policy available on our Website.
19.COMPLAINTS / DISPUTES
19.1 If you have a complaint regarding any aspect of the Services, including our Competitions, we will make reasonable efforts to address your concerns promptly in accordance with our Complaints Policy, which is available on our Website and applications.
20.CONTACT US
20.1 If you need to contact us regarding any aspect of the Services, you may do so by: (a) Emailing us at: support@prizerunners.com
21.OTHER LEGAL TERMS
21.1 Governing Law: These Terms and Conditions and any disputes or claims arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.
21.2 Jurisdiction: The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.
21.3 Relationship of the Parties: Nothing in these Terms and Conditions is intended to, or shall be deemed to, establish any partnership, joint venture, agency, fiduciary, or employment relationship between you and us.
21.4 Notices: All notices required to be given under these Terms and Conditions must be provided in writing and sent to us via the contact details specified in clause 20.
21.5 Assignment: We may assign, transfer, or subcontract our rights and obligations under these Terms and Conditions to any third party at our discretion. You may not assign, transfer, or subcontract your rights and obligations under these Terms and Conditions without our prior written consent.
21.6 Third Parties: These Terms and Conditions do not confer any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms except where explicitly stated.
21.7 Interpretation: Clause headings are for reference purposes only and do not affect the interpretation of these Terms and Conditions. The word "including" shall be understood to mean "including without limitation."
21.8 Severability: If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
21.9 No Waiver: Any failure or delay by us to enforce or exercise any right or provision of these Terms and Conditions shall not constitute a waiver of that or any other right or provision.
21.10 Entire Agreement: These Terms and Conditions, together with any policies, rules, or other documents referenced herein, constitute the entire agreement between you and us regarding your use of the Services and supersede all prior agreements, communications, and understandings, whether written or oral.